Privacy Policy Overview
Your trust and data privacy are valued at every step
This Privacy Policy is effective as of December 20, 2025.
Information We Collect and How
We only collect personal information necessary to provide and improve our emotional intelligence support services.
- Basic identity details (such as name)
- Contact information (including email)
- Feedback and messages you send
- Usage data from site interactions
- Technical details (IP address, browser)
We do not collect sensitive financial or health records. All personal details are handled in accordance with Australian privacy law.
How We Use Your Information
Your information helps us respond to your requests, enhance our services, and keep communications relevant and secure.
We may use data for service improvement, user support, and communication. We will not sell or share your data for any marketing purpose.
Your Data Rights Explained
You have the right to access, correct, erase, or transfer your data. Australian privacy law protects your information and choices.
Right to Access
Request a copy of your personal data at any time.
Right to Correct
Update inaccurate or incomplete information as needed.
Right to Erasure
Ask us to delete your data from our records.
Data Portability
Receive your information in a usable format.
How We Share Data
We only share data when legally required or to deliver requested services (like technical support). Data is not shared for unrelated uses.
All third-party service providers are bound by agreement to keep data secure and confidential as per Australian law.
Data Security Commitment
We use industry-standard safeguards to protect your personal information from misuse, interference, and unauthorized access.
Despite our efforts, no system is completely secure. Please report any concerns using our contact form.
How to Contact Us
Address: 113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61.2.8052.9034
Email: content@glyneraquos.com